Service Coordinator Job at ITR Group, Plymouth, MN

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  • ITR Group
  • Plymouth, MN

Job Description

Title: Service Coordinator

Location: Plymouth, MN

Hours: Monday - Friday regular business hours with occasional nights and weekends

Salary: $56-58K plus bonus

As a Service Coordinator, you will be responsible for managing our service activities such as warranty management and administration, planned or on-demand maintenance requests, and small scope projects.

Day to day:

  • Manage customers' service work orders from start to finish.
  • Maintain good relationships with customers by providing best in class customer service.
  • Schedule Labor Partners for service and warranty work.
  • Manage data and status update reporting (Oracle, SmartSheet, Sales Force & customer portals).

Education:

Bachelor's degree or equivalent experience.

Experience Required:

  • 1-3 years customer service.
  • Experience communicating with vendors and customers.

Experience Preferred/Other Qualifications:

  • Lighting, Electrical, and LED technical knowledge.

Job Tags

Night shift, Monday to Friday,

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