REGIONAL OPERATIONS MANAGER - LIBERTY SENIOR LIVING job at Liberty Health Charlotte, NC, US

Job Description

Liberty Cares with Compassion….

LIBERTY SENIOR LIVING is currently seeking an experienced:

REGIONAL OPERATIONS MANAGER

Full Time, Days

JOB SUMMARY:

Conduct frequent visits to assigned communities.
Oversight on a daily, weekly, or PRN basis of the Executive Director/Administrator regarding the following key areas of the business:
- Occupancy & Revenue Oversight
  - Move-Ins and Move-Outs
  - Key Sales Ratio Compliance
  - Sales Strategy
  - Rental Rate Integrity
  - Care Revenue and Case Mix Management
- Financial Management
  - Budget Compliance
  - Ongoing Financial Analysis & Review
  - Expense Management
  - A/R Management
  - Pay Scale Integrity
- Staffing Management
  - Associate Onboarding & Continual Training
  - Associate Evaluations, Performance Reviews & Promotions
  - Associate Engagement & Appreciation
  - Associate Relations, Grievance & Concerns
  - Worker’s Compensation Claims
- Resident Engagement
  - Resident Satisfaction
  - Resident Hospitality
  - Resident Retention (Turnover)
  - Resident Length of Stay
  - Resident / Family Grievance / Concerns
- Operations Standards
  - Policy & Procedure Compliance
  - Licensing Oversight
  - Departmental Operations Standards Compliance
  - Signature Programs Compliance
Participate in annual Strategic Initiative Development and Compliance
Participate in Corporate Compliance Initiatives
Participate in regular Corporate Meetings
Reports Compliance

JOB REQUIREMENTS:

Must have a Bachelor’s Degree with at least 5 years of regional management and supervisory experience. Master’s degree a plus. Experience in Senior Living, preferably including Independent, Assisted, Memory Care, Skilled Care experience a plus.
Must have a valid state driver’s license with no infractions.
Must be able to travel up to 20% to 40% of the time.
Must have computer knowledge of Excel, Microsoft Office, PowerPoint, and other software programs as required
Must be willing to work with various department directors, patients, visitors, family members, and community leaders.
Must have the ability to plan, organize, execute and follow-up on work assignments.
Must have a sound knowledge of personnel administration and must be able to supervise all employees.
Must have a sound knowledge of local, Federal and State regulations, Medicare and Medicaid regulations, nursing and medical practices and procedures, and any other laws pertaining to senior living operation.
Must have the ability to make independent decisions and work well under pressure.
Must have knowledge of economic conditions and ability to adjust revenue and/or expense strategy to meet community and regional financial objectives.
Must have the ability to keep abreast of changes in the Senior Living industry.
Must process ability to interpret financial statements and prepare monthly reports.
Must have the ability to promote public relations.
Must have the ability to communicate with others well, attend meetings and provide updates / reports with ownership entities, lenders and joint venture partners.

Visit for more information.
Background checks/drug-free workplace.
EOE.

PI1b705bbf82d1-30492-36473161

Job Tags

Full time, Relief, Local area,

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