Surgery Scheduler Job at Northern Arizona Orthopaedics, Flagstaff, AZ

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  • Northern Arizona Orthopaedics
  • Flagstaff, AZ

Job Description

Benefits :

  • $18-19/hr
  • Competitive Health & Welfare Benefits
  • Monthly $43 stipend to use toward ancillary benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan after 6 months of service with company match (Part-time employees included)
  • Employee Assistance Program that is available 24/7 to provide support
  • Employee Appreciation Days
  • Employee Wellness Events

Minimum Qualifications:

  • 2 years of medical office scheduling or 1-2 years of administration experience combined with orthopedic clinic experience
  • Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.
  • Knowledge of medical terminology and insurance plans.

Essential Functions

  • Tracks and obtains medical clearances for scheduled surgeries.
  • Navigates EMR to scribe voicemails and return appropriate calls as needed.
  • Call patients to schedule surgery within 48 hours of the order being signed and schedule all pre-op and post-op appointments for the patient.
  • Provides ongoing communication with patients regarding pre-certification, authorization, financial counseling, and scheduling process.
  • During the financial counseling session, collects patients' responsibility via telephone or instructs patients to bring required payment to their Pre-op appointment.
  • Communicates clinical instructions needed for appointments/procedures.
  • Updates the system for any changes or additions to the schedule.
  • Accurately updates patient information in the practice management system and EMR.
  • Ensures canceled appointments and related ancillary appointments are canceled and communicated to all stakeholders.
  • Other duties as assigned.

Job Tags

Part time,

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