Sr Product Manager - Technical, Payment Acceptance & Experience Cost to Serve Job at Amazon.com Services LLC, Arlington, VA

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  • Amazon.com Services LLC
  • Arlington, VA

Job Description

DESCRIPTION

The Amazon Payment Acceptance & Experience Team is responsible for how Amazon’s customers pay on Amazon’s sites and through Amazon’s services around the globe. You will work with the biggest players in the payments industry to deliver best-in-class customer payment experiences while driving change in the industry.

The ideal candidate for this role is a creative and customer-obsessed, highly analytical and comfortable diving into data, with strong, technical and business judgement, a knack for operating in ambiguous problem spaces and a demonstrated ability to influence across teams.

Key job responsibilities
Product Managers at Amazon Payments are entrepreneurs at heart. They are curious about our customers problems and love listening to them, and they own their product’s performance, sometimes wearing multiple hats or leading cross-functional teams to bring a product to life.

This role requires strong comfort with data and attention to detail, the ability to work independently and with primary stakeholders to solve complex large-scale issues, the skill to manage both with and without authority, the ability to design solutions to various problems, and excellent communication skills at all levels.

Day-to-day activities include partnering with internal engineering leaders to define the right technical solution, understanding product integration gaps/ bugs/ issues with external partners, liaising with stakeholders in North America and Europe to define customization and scaling plans across regions, and providing leadership updates through established mechanisms. International travel required, expected <25%.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
This role will be part of the PAE Cost to Serve Product team responsible for coordinating efforts across Product, Engineering, Legal, Risk Prevention, Marketing and Data Science teams. The person in this role will focus on initiatives to reduce bad debt across payment acceptance products and optimize cost of payments controllership capabilities.

BASIC QUALIFICATIONS

- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Job Tags

Full time, Temporary work, Seasonal work,

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