Job Description

Job Title

Sr. National Account Manager- Chewy

Job #

US19326

Requisition Type

Regular

Function

Commercial Operations

State/Province

Florida

City

Boston

Region

US

Posting Start Date

Dec-02-2024

Division Information

The Pet Care business unit of Spectrum Brands is based in St. Louis, Missouri with distribution, manufacturing and sales offices throughout the US and globe. Owners of dogs, cats, birds, small animals, fish and reptiles rely on our brands for exceptional value and trusted results. Our industry-leading brands include Tetra®, Instant Ocean®, Marineland®, 8-in-1®, Dingo®, FURminator®, Nature’s Miracle®, GloFish®, DreamBone® and SmartBones®.

Job Summary

The Senior National Account Manager will be a key member of our ecommerce team and directly engage with Chewy and internal teams to manage the Chewy business. The Sr. National Account Manager must apply a wide range of knowledge, skills and abilities (KSAs) to develop and implement strategic initiatives, incorporating consumer needs, marketing initiatives, product development roadmaps, customer pilots, and supply chain innovation to drive the performance of our brands, both online and offline.

Primary Duties & Responsibilities

• Model the Spectrum Brands eight Core Capabilities to achieve service excellence, meet and exceed organizational objectives and support fiscal responsibility.
• Develop and implement a business plan that achieves account and Spectrum Brands objectives
• Accurate and timely forecasts by item by month to ensure supply and objectives are met
• Working cross-functionally to ensure all divisions are working to achieve the stated business objectives
• Develop strong business relationships with key personnel.  Effectively penetrate/understand the organization at all levels.
• Deliver key objectives by analyzing the business, evaluating sales trends and creating high impact sales presentations to the customer.  Be recognized as a category expert
• Develop sales strategies, programs and plans for existing and potential business.  Develop annual quota, profit plan and sales action plan and monitor actual results vs. plan throughout the year, making adjustments when appropriate.  Do business reviews of accounts and present them as appropriate to management.
• Assist marketing and sales management with development of marketing strategies and advertising plans as appropriate.  Recommend opportunities for increased penetration, based on knowledge of customers and territory.
• Establish appropriate account contacts and maintain an effective and appropriate call program.  Handle inquiries, complaints and service programs working through appropriate functions and acting as liaison with promotions, special programs, new products and other relevant activities to customers and to brokers.
• Attend customer meetings and trade conferences as appropriate.
• Coordinate activities of National Accounts with Field Sales Managers in other regions and with division sales upper management.Maintain current knowledge of market conditions and trends, through own field research and sharing of information with the sales force.
• Responsible for forecasting and overall coordination with retail brokers.
• Develop recommendations for capital, operating and staffing budgets.Collaborate with other leaders in the development of a coordinated budget recommendation for Director approval.Provide fiscal oversight of allocated resources, assets and expenses.Make necessary decisions to adjust for variations in projected budget income caused by fluctuating volumes and other external factors.
• Lead employees through effective hiring, orientating, training, mentoring and coaching.Provide ongoing recognition, feedback and development, holding staff accountable for success.Identify and mentor future organizational leaders.Ensure appropriate resources are provided to staff.Develop a staffing plan that meets both consumer expectations and financial constraints.Create an environment where employee feedback facilitates positive change.
• Provide leadership to direct reports in the execution of work plans and long and short term goals.  Implement department level infrastructure and changes to supporting processes and systems.  Ensure solutions to department level challenges are implemented.  Set, implement and complete department goals.

Education and Experience Profile

• BS/BA Degree; MBA a plus
• 10-15 years selling experience
  
   

Required Skills

• Proficient in Word, Excel, PowerPoint and email.
• Results orientated and self-starter with can do attitude.
• Strong analytical skills to allow for fact based selling.
• Strong communication both verbal and non-verbal as well as negotiating skills.
• Organization and prioritization skills.  Effective time management, detail and accuracy.
• Goal oriented individual who can focus on obtaining objectives.
• Ability to think strategically and make sound business decisions
• High level of integrity
• People/HR management skills
• Negotiating skills

Work Environment

Working conditions are normal for a remote -office environment.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job/classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Spectrum Brands is an Equal Employment Opportunity/Affirmative Action employer.

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