Client : Oakland County
Job Title: Service Desk Analyst
Duration: 12+ Months
Start Date: ASAP
Location: Hybrid Pontiac MI (48302)
Number of Hours: 40 Hrs/Week
Position Type: Contract
Interview Type: In Person or Webcam
Requirement ID: SMI_HD454_VV
Position ID: Oakland County - Requisition #: 454
Note : The assignment requires candidate availability Monday through Friday, approximately 40 hours per week, hours 8:00 a.m. - 4:30 p.m. New hire will be trained on-site at Oakland County then working remote approximately three days/week & on-site two days/week.
Short Description:
Assists user community with the documentation and resolution of requests for service that originate (via phone, email and online) with the Oakland County IT Service Desk.
Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution.
ITIL certification preferred.
Additional Service Center responsibilities duties as required.
Environment: CA Service Desk, Microsoft Desktop OS, Microsoft Office Suite, Adobe Acrobat
Role OverviewThe Graphic Designer will be responsible for designing a wide array of advertising materials that effectively communicate our brand's message to a global audience. With 3-5 years of experience, you'll bring creativity and precision to both print and digital...
...bicycle experience preferred) Ability to problem solve and communicate directly with customers Comfortable answering phone inquiries for 8 hours Customer service experience Fast typing (50+ WPM) w/ comfort managing high volume email inboxes Experience with...
...Specialist! Are you detail-oriented, customer-focused, and eager to grow in a dynamic business environment? Were looking for an Entry-Level Account Specialist to support our clients and help drive business success. This role is perfect for someone looking to build a...
...assigned by supervisor. QUALIFICATIONS Must have related experience in property management as a Maintenance Supervisor. Prefer Yardi experience Must have experience in all trades Must have excellent written, communication and computer skills Past...
...litigation skills to deliver the most optimal results for Dunham & Jones clients. We are seeking a candidate who will derive meaning and fulfillment in being a fierce legal advocate for their clients, who is a strategist and has outstanding analytic and evaluation skills to...