Job Description

Overview

Serve as an inside sales representative/project manager and coordinate customer support activities from quote to delivery. Pre-sale job duties include educating the customer, understanding/interpreting project requirements, developing project specifications, providing quotes and obtaining contracts and deposits. Post-sale job duties include sales order entry, order coordination with technical services, manufacturing and delivery.

Responsibilities

• Generate professional project estimates and sales of metal building systems, residential metal roofing and components.
• Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner.
• Manage post delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.
• Ensure the sale of Mueller’s products and services comply with proper pricing guidelines, policies, and procedures. 
• Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers.
• Act as the liaison between the customer and company regarding potential problems and customer desires.
• Analyze and report competitive market information.
• Provide and ensure customer-focused activities, deliverables, and services.

Qualifications

• High School Diploma or GED required. 
• Minimum of three (3) years of experience in a sales or service oriented industry preferred.
• Strong customer service and interpersonal skills coupled with detail orientation and organizational skills.
• Strong professionalism and work ethic.
• Sufficient personal computer and business software application use capabilities required.
• A combination of education and experience may be qualifying.
• This job is 100% office based.

Compensation & Benefits

• Salaried, non-exempt position with commissions and overtime premiums.
• Estimated first-year compensation of $55,000. Upwards from there based on performance.
• Generous employer paid benefits. 
  • Dual Medical/Rx Plan Options - Base Plan: 100% paid premiums for the employee and children; spouse coverage available for a nominal payroll contribution. Buy-Up Plan: nominal payroll contribution for the employee, children and spouse
  • Life Insurance and Accidental Death & Dismemberment Insurance Plan 
  • Long-Term Disability Insurance Plan
  • 401(k) Retirement Plan 
  • Generous Paid Time Off Benefits
  • Holidays 
  • Occupational Illness & Injury 
  • Employee Assistance Program (EAP)
  • Voluntary Dental Insurance 

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