About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
The Go to Market (GTM) team at OpenAI is dedicated to helping customers realize the transformative potential of AI technology. We are seeking a Revenue Operations Business Partner to support and optimize the operations within our Technical Success team, working closely with cross-functional teams to drive operational excellence and maximize customer impact.
As a Revenue Operations Manager, you will focus on designing processes that enhance the customer experience, optimizing internal workflows, and delivering data-driven insights that support strategic decision-making across teams.
This role is based in our San Francisco, CA HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Design and implement processes to support the OpenAI Technical Success team, ensuring seamless management of customer interactions throughout the lifecycle, from onboarding to ongoing technical support and services delivery.
Work closely with technical teams to ensure that operational processes are scalable and efficiently integrated into customer success workflows.
Define and track key performance indicators (KPIs) specific to technical success, developing and maintaining dashboards to provide actionable insights to stakeholders and leadership.
Manage territory allocation for the Technical Success team, working with leadership to ensure alignment with business objectives and offering data-driven recommendations for improvements.
Partner with the data team to ensure the integrity and accuracy of data, enabling effective reporting and decision-making for revenue-generating activities.
Lead strategic analyses to identify trends, gaps, and opportunities for process optimization; lead cross-functional projects to drive those optimizations.
You might thrive in this role if you have:
Experience in revenue operations or strategy at a high-growth, technology company
Proficiency in Salesforce.com and data analysis tools (e.g., SQL, Excel)
Strong analytical skills with a focus on attention to detail
Exceptional project management skills, with experience leading complex, cross-functional initiatives
Strong communication skills and executive presence
An understanding of the AI landscape, our applications, and the problems they solve for our customers.
The ability to thrive in ambiguity and work autonomously
Exceptional organizational skills
The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link .
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
$210K – $265K • Offers Equity
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
In addition to the salary range listed above, total compensation also includes generous equity and benefits.
Medical, dental, and vision insurance for you and your family
Mental health and wellness support
401(k) plan with 50% matching
Generous time off, many company holidays, and multiple coordinated company office closures throughout the year for focus and recharge.
Paid parental leave (24 weeks paid birth-parent leave & 20-week paid parental leave) and family-planning support
Annual learning & development stipend ($1,500 per year)
...currently seeking a Corporate Fund Formation Associate with at least three years of experience in fund formation for private equity & venture capital sponsors and their investors. Required experience includes working on fund formation engagements, including drafting and...
...square-foot manufacturing facility equipped with $12-$15M in high-tech German-engineered production and packaging machinery. This... ...repair equipment issues to minimize downtime. Assist in the installation, setup, and optimization of new machinery. Maintain accurate...
...-motivated, detail oriented, and forward-thinking individual to assist our leasing, maintenance, and finance departments with their work... ...incoming phone calls. Greeting all guests that come to the office. Answering general tenant questions about leases, maintenance...
...WHERE PASSION MEETS PROFESSION Are you detail-oriented and passionate about the cannabis industry? We are a well-regarded and rapidly expanding cannabis company seeking a highly skilled and experienced Cannabis Inventory Manager to oversee our cannabis inventory...
...meetings Supporting trial preparation and coordinating logistics Answering and directing phone calls and emails Coordinating travel arrangements and preparing expense reports Assisting with document preparation and distribution Conducting basic legal...