Job Description

• Provide the delivery of culturally sensitive, age-specific telehealth nursing for Primary Care patients including adult medicine and pediatric medicine patient populations.  
• Assessment of patient needs and assist with medical issues related to health concerns.
• Manage prescription refill requests and secure patient messages.
• Adapts communication style to patients representing diverse personal, professional, cultural, and socio-economic backgrounds.
• Uses excellent listening skills to receive detailed information.
• Utilize electronic protocol database to assess, educate and document all health information in an accurate and expedient fashion.
• Responsive to the needs of a program (hours of operation)
• Meets minimum established quality and productivity standards. 
• Knowledge and appropriate use of internal and external resources.
• Collaborate with providers, when necessary, in providing advice or determining disposition for patient.
• Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care.

Expectations

• Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and demonstrates ability to set priorities
• Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.
• Demonstrated accountability and dependability including good attendance record with punctuality.
• Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.
• Proficiency with typing and electronic health record documentation.
• Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.
• Willingness to adapt to different populations i.e.: pediatrics, adult medicine as patient demands. Orientation and training would be provided for new subspecialties within primary care based on expansion of division.  
  

• Current licensure to practice nursing in Michigan.as a RN
• Two (2) years current (within last 5 years) of RN experience in Inpatient, Emergency Department or Ambulatory Care nursing experience, providing care to both adult medicine AND pediatric medicine patients.

NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

RESUME REQUIRED (for both internal & external applicants):  
You must attach a complete and accurate resume to be fully considered for this position.

• Primary care RN experience 
• BSN 
• Certification in Ambulatory Care Nursing
• RN experience with phone triage in an Ambulatory Care setting
• Experience as a charge nurse or equivalent management skills
• Bilingual 

Salary & Nursing Framework Level:
This UMPNC RN posting is posted as Nursing Framework LEVEL C.
Actual Nursing Framework LEVEL and salary will be determined at time of hire.
Nursing Framework levels range from Level A to Level F.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position. 
Posting may be filled after the initial 5-day posting period. 
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort. 
Positions less than 20 hours/week may be combined. 

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Hours/Week: 40 hrs. (1.0) 

• Shift/Hours/Days: Day/Night Rotation, Including weekends and holidays
• Location:  2500 Green Road, Suite 100
• **This position is considered a Hybrid, and does have on-site shift requirements

Note: All new employees will be expected to float to a designated unit(s) in times of low census.

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

The University of Michigan is an equal opportunity/affirmative action employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

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