Job Description

Receptionist at Zadok Jewelers in Austin, Texas

Job Summary:

We are seeking a highly responsible, trustworthy, and ethical individual to join our team as a Receptionist. In this role, you will be entrusted with confidential information and are expected to maintain discretion at all times. The ideal candidate must excel at multitasking and remain calm and level-headed under pressure. This role requires a background check and drug test and demands a strong commitment to accuracy and attention to detail. This is an exciting opportunity for an individual who thrives in a dynamic environment and enjoys contributing to both customer-facing and behind-the-scenes operations. If you are a detail-oriented professional with a passion for the jewelry industry, we encourage you to apply.

Key Responsibilities include but not limited to:

• Manage the telecommunications system, including answering phone calls, responding to emails, and handling general correspondence.
• Transfer calls as necessary, ensuring messages are passed to the appropriate staff members in a timely manner.
• Provide professional and courteous responses to inquiries via phone, email, and in-person interactions.
• Oversee office supplies inventory, including stationery, equipment, and supplies.
• Assist Directors and other senior staff members with administrative tasks as needed.
• Coordinate internal and external staff events, managing all logistical aspects.
• Handle appraisals for jewelry and watches, ensuring accuracy and attention to detail.
• Cross train with other roles to serve as back up support.

Skills and Qualifications:

• Ethical and Trustworthy: Must maintain confidentiality and handle sensitive information with discretion.
• Attention to Detail: Meticulous in completing clerical tasks.
• Multitasking: Ability to manage multiple responsibilities efficiently and effectively.
• Professional Communication: Strong interpersonal skills with a focus on customer service and professional interactions.
• Computer Literacy: Proficient in Google Suite, Microsoft Office, and general computer software operations.

Education and Experience:

• High school diploma or equivalent required.
• Prior experience in a similar role is preferred but not required.

Requirements:

• Must pass a background check and drug test
• Ability to perform under stress and remain calm and composed while multitasking.

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