Network Support Specialist Who is a Technical Whiz Job at Knight Office Solutions Inc, San Antonio, TX

ajRVb2VDcnNxZFl2bjk2aHA4dE1JeFpsY1E9PQ==
  • Knight Office Solutions Inc
  • San Antonio, TX

Job Description

and Requirements
  • Provide intermediate-level remote and onsite support for customer technical support requests while maintaining company culture and providing legendary customer service.
  • Achieve Networking Department goals for Customer Satisfaction and on time completion for projects and SLAs as defined by Service Level Objectives.
  • Follow operational policies, processes, and procedures as they pertain to the Department's and company vision.
  • Create, update, and maintain the completeness and currency of knowledgebases, site maps, network diagrams, and other client required SOP documentation, as required by management.
  • Degree in Computer Science, Information Technology, or related field.
  • 2 or more years of proven experience in network support or similar role.
  • Strong knowledge of network systems, protocols, infrastructure, and security
  • Current Network + or CCNA (required).
  • CCNP or CCIE are (preferred).

Why Work for Knight Office Solutions

  • Competitive salary, with experience.
  • Comprehensive health, dental, and vision insurance plans.
  • Voted as a Top Place to Work in San Antonio for ten straight years.
  • Schedule is Monday – Friday, 8:00 am – 5:00 pm.
  • Opportunities for professional growth and development.
  • Friendly and inclusive work environment that values teamwork and collaboration.

Join our dynamic team at KOS to make a significant impact on our customers' experiences through exceptional customer service. If you enjoy identifying solutions to resolve technical issues and are passionate about providing outstanding customer service, we would love to hear from you.

Apply today by submitting your resume, cover letter, and any relevant work examples demonstrating your expertise in technical support.

Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

PIa164bc8c19fc-30492-35771080

Job Tags

Monday to Friday,

Similar Jobs

inulti

Senior Native Media Buyer Job at inulti

If youre interested in joining a small team (SEAL Team Six of digital marketing) that is managing 7-figure monthly budget online advertising campaigns in highly competitive international markets, this is a position for you. With this in mind, a minimum of 2 years experience...

Good Samaritan Society

RN - FT Float - Olathe Campus - Good Samaritan/Hoeger House/Cedar Lake Village Job at Good Samaritan Society

 ...Flex Weekly Hours: 40.00 Salary Range: $32.00 - $48.00 Pay Info: Flex Differential Pay! Department Details FT Float for our Olathe Campus - Good Samaritan Center, Hoeger House, and Cedar Lake Village! Competitive... 

Gridsource

Cable Technician Job at Gridsource

 ...IMMEDIATE NEED: Sign-On Bonus of $5,000 & $1,500 for Technician Referral Bonus GridSource is currently seeking Cable Technicians in Lima, OH . We offer a...  ...Hooks and V-rung is also required. Fiber Installers are engaged with performing installation, maintenance... 

Middle River Aerostructure Systems

Senior Contract Manager Job at Middle River Aerostructure Systems

Position Title: Senior Contract Manager Location: Baltimore, MD, US, 21220 Date: Wed, 13 Nov 24 05:03:53 CST Company Name: STENAHCM20 Description: Who WE are and where WE are going: At MRA Systems, our employees have amazing...

Kellogg Community Credit Union

Full Time Teller Job at Kellogg Community Credit Union

 ...outgoing personality, enjoy working with people, have excellent communication skills and provide outstanding member service. No experience is necessary Full-time tellers must have strong availability Monday-Friday until 7pm and 3pm Saturdays. Opening is in Kalamazoo...