Job Description

Chef Thomas Keller’s newest, Bouchon Bistro, located in Coral Gables, FL , is seeking talented and capable individuals who are enthusiastic about food, beverage and hospitality to join the team as a Maitre D'.

Bouchon Bistro Coral Gables occupies the historic La Palma building constructed in 1924 with restaurant interiors designed by long-time Bouchon collaborator Adam D. Tihany of Tihany Design in New York City. The menu offers seasonally driven French bistro fare and is the third Bouchon Bistro for Chef Keller, following his flagship location in Yountville, CA, and Bouchon Bistro in Las Vegas, NV.

Under the guidance of the General Manager, the Maitre D’ serves as the first and final point of contact for our guests, setting the tone for an exceptional dining experience. This role is integral in managing the flow of service, ensuring seamless operations, and cultivating a warm and inviting atmosphere.

Responsibilities:

• Guest Engagement: Warmly welcome guests upon arrival, manage inquiries, reservations, and seating preferences, and ensure personalized experiences for special occasions.
• Leadership and Coordination: Guide and train the host team, oversee table assignments, manage waitlists, and ensure seamless communication between dining and kitchen teams.
• Operational Excellence: Maintain the dining room's ambiance, cleanliness, and setup while enforcing service policies and standards.
• Problem-Solving: Address guest concerns promptly and implement proactive strategies to avoid service disruptions.
• Reservation Management: Use RESY to accurately manage reservations and optimize seating for guest satisfaction and revenue.
• Shift Reporting: Provide detailed daily updates to management, including guest feedback and operational insights for continuous improvement.

Qualifications:

• Minimum of 3 years’ experience in a similar role within a fine dining restaurant.
• Exceptional communication and interpersonal skills, paired with excellent organizational abilities and a guest-focused mindset.
• Proficiency in computer systems, including POS micros, MS Excel, and MS Word.
• A deep enthusiasm for food, beverage, and hospitality with a desire to create memorable experiences for guests.
• Ability to work in a fast-paced environment and adapt to the dynamic nature of a fine restaurant.
• Physical ability to reach, bend, stoop, and frequently lift up to 50 lbs.

Chef Keller’s collection of restaurants are founded on a culture of mentorship and provide a solid foundation of skills to support the culinary profession. We are proud to offer:

• Opportunities for growth and advancement
• Peer mentorship
• Scholarship programs
• Company sponsored medical and dental plans with a contribution of up to 69% of your individual premium*
• Voluntary plans such as vision, life and AD&D insurance, accident, hospitalization, critical illness short- and long-term disability insurance, and pet insurance.
• 401K with no waiting periods and the opportunity to receive up to 4% of your salary as matching contributions
• Employee discounts at Chef Thomas Keller's casual properties
• Family meal
• Complimentary parking
• Paid time off

Who we are:

With more than 10 properties and 800 employees, the Thomas Keller Restaurant Group (TKRG) has grown from one restaurant to a large family of businesses.

TKRG proudly represents The French Laundry, Per Se, The Surf Club Restaurant, Bouchon Bistro, Bouchon Bakery, Ad Hoc and RO Restaurant & Lounge. The properties and people Chef Keller inspires are known for setting new standards in cuisine, service and employment experiences. Our goal is to collaborate with talented restaurant professionals and offer opportunities to learn and grow within the hospitality profession. As we have expanded over time, the expectations that set apart our restaurants have not changed: ensuring that every guest feels special, and every guest experience is exceptional. A guest can walk into The French Laundry or one of the Bouchon Bakeries and have the most enjoyable, unique and memorable experience. A chef will find the same blue aprons and green tape in each of our kitchens—symbols of a common striving for excellence. Outside the kitchens, every action we take must reflect the generosity, nurturing and finesse within. As members of the TKRG family, we have the responsibility to ensure this consistency. Beyond it all is a mission, perhaps summed up best by Chef Keller himself. “To make people happy, one guest at a time,” he says. “That is what cooking is all about.”

Looking for other opportunities with our group? Check out open positions on: ThomasKeller.com/careers

We are an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

*Company contribution depends on your plan selection. Benefit offerings are subject to change over time.

Job Tags

Similar Jobs