Operates as the initial point of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications. Assists end-users/customers in resolving their IT issues accurately and promptly. Takes detailed notes of the problem the user is experiencing, determines steps they can take to resolve the issue, and manages the flow of incoming support requests. Interacts with the end-user to resolve the user's technical issues. Remotely accessing the user's computer and making changes to their system and settings by navigating around application menus, or may be required to remote into customer's computer to fix an issue. In other cases, the service desk analyst walks the user through steps they can take to resolve the issue on their own. Troubleshoot network connectivity issues, working with remote employees on a corporate network. Develops and sustains a productive customer relationship, making the customer and their needs a primary focus. May escalate complex problems to higher-level IT support specialists and experts if they are unable to resolve the issue on their own. Provide supervisors or specialists with notes regarding the problem, steps they have already taken to resolve the issue, and their diagnosis of the user's problem. Support users by performing system tests and updates after they complete their troubleshooting and necessary repairs. Support department-wide operations by supporting the creation, editing, and maintenance of IT documents.
...rates Free parking Safety bonus incentive Job Requirements: Valid Class A CDL 12 months of verifiable tractor-trailer experience 6 months of intermodal experience required Must be at least 21 years of age TWIC card required Call for more details...
...The B/G Worker is responsible for keeping assigned building(s) clean, safe, functional, and secure in accordance with prescribed codes and established school policies and standards. A B/G Worker must maintain all assigned building(s) in a state of operational excellence...
...Veterinary Hospital Administrator Employment Type: Direct Hire Location: Woodland Hills, CA Salary: $115K - $125K/year + 15... ...opportunity in Woodland Hills, CA . This position offers relocation assistance , competitive pay ($115K - $125K/year + 15% bonus) , and...
...minute. Candidate will be working on the design of pick/place units, grippers, servos, indexers and robotic components. Candidate needs to have 4+ years of Solidworks. This position is onsite only, no remote or hybrid option. Must be US Citizen or Greencard holder....
...performance-based cash incentive awards. Salary Range $35.00 - $36.00 Target Openings 6 What Is the Opportunity? The Legal Summer Intern will be provided meaningful experiences with and exposure to seasoned attorneys in order to conduct legal research, draft...