Job Description

The Internal Communications Specialist is responsible for supporting the development and execution of effective internal communications strategies, plans, and deliverables that drive employee engagement and the adoption of large-scale business priorities. You will partner closely with cross-functional teams across NFI to ensure our vision, organizational strategy, and work culture resonate with our diverse employee base.

With a core-writing ability, you will help create a variety of internal content and messaging, including company-wide email campaigns, newsletters, leadership presentations, crisis communications, and more. As an Internal Communications Specialist, you should have impeccable written and verbal communication skills and be able to create engaging content for NFI-focused internal channels and range of internal audiences. The position reports to the Communications

• Own and independently develop and execute multiple projects simultaneously by building project plans that ensure progress and effective delivery
• Build relationships and collaborate with key stakeholders to assess, identify, and translate specific goals and challenges into communications initiatives and plans
• Coordinate projects and influence stakeholders to obtain internal feedbackand approvals. Implement feedback in future projects
• Write a wide variety of topics and ensure consistency in brand and tone
• Leverage business acumen and/or in-depth knowledge of NFI business and the supply chain industry to generate and implement strategic recommendations
• Manage, troubleshoot, and leverage technology, including NFI’s Google sites, HubSpot (email), goHappy (text), and UKG (CRM)
• Support team in the execution of additional communication channels such as video, podcasts, public relations, and flyers.
• Exhibit proficiency or willingness to learn in programs like Canva and Adobe Premiere to accelerate the completion of deliverables.
• Collaborate with the Strategic Sourcing department and/or vendors to efficiently source and produce quality deliverables that meet budgets and timelines
• Complete all tasks and special projects as assigned

• Bachelor’s degree in a related field required
• Minimum of 3-4 years of relevant experience
• Excellent written and oral communication, editing, and proofreading skills, as well as the ability to source stories from employees
• Proficient in Google Workspace
• Intermediate proficiency with Canva
• Comfortable engaging with senior leadership
• Superior listening and problem-solving skills
• Ability to establish and maintain effective working relationships with internal and external partners
• Able to follow directions and perform work according to department standards
• Strong attention to detail
• Must be flexible, dependable, and self-motivated individual
• Organized and detail-oriented
• Superior time management
• Customer-focused team player
• Logistics experience, a plus
• Bi-lingual with field experience, a plus
• Experience in Adobe Premiere Pro, a plus

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

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