Guest Services - Front Desk Agent - Hampton by Hilton Plymouth, MA Job at Lafrance Hospitality, Plymouth, MA

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  • Lafrance Hospitality
  • Plymouth, MA

Job Description

If you are passionate about hospitality and delivering exceptional guest experiences, we have the perfect opportunity for you! Join the team at Hampton by Hilton Plymouth, MA as a Front Desk Agent .

In this role, you will be the first point of contact for our guests, ensuring that they receive a warm welcome and excellent service throughout their stay. You will handle check-ins and check-outs, process payments, and assist guests with any inquiries or requests they may have. Our ideal candidate is friendly, customer-focused, and has a strong attention to detail.

Come to the Hampton by Hilton, Plymouth, MA and be apart of a great team!

We also have DailyPay, which allows you to get paid any day you prefer.

And if you refer someone to join our team, you could earn up to $500! 

Pay: $17 - $18 Per Hour

Working Hours: Part -Time

Shifts: 3-11

Keywords: front desk, front desk agent, hotel, hotel worker, hospitality

Responsibilities:

  • Greet guests with a warm and welcoming attitude
  • Check guests in and out of the hotel
  • Process payments and maintain accurate records
  • Respond to guest inquiries and provide helpful information
  • Resolve guest issues promptly and professionally
  • Assist with other front desk duties as needed

Requirements

  • Prior customer service experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Attention to detail and accuracy
  • Flexibility to work shifts including evenings, weekends, and holidays
  • Previous hotel experience is a plus

Benefits

  • Brand Wide Room Discounts
  • Company Wide Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training

Job Tags

Hourly pay, Holiday work, Full time, Part time, Shift work, Afternoon shift,

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