Job Description

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. 

The Event Sales Manager is responsible for selling and servicing events. Primary sales efforts are in Banquet Food and Beverage and includes menu planning, agenda setting and hotel meeting services. Duties also include contract review and facilitating communication before, during and post event with pertinent hotel staff to ensure a high level of service.

The Event Sales Manager also host hotel tours, maintain strong customer relationships, participate and may lead event meetings and other staff meetings, and work as a team member with the sales and events staff. The manager also works closely with an assigned Administrative Assistant and other support staff.

The salary range for this position is $75,000-$85,000.00 with bonus potential. Actual pay will be commensurate with experience.

Job Responsibilities

• Effectively attain assigned meeting planner satisfaction scores, revenue goals, as well as food and beverage goals.
• Proactively conduct solicitation calls, conduct tours, and entertain clients specific to needs respective to the assigned property.
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and colleagues in an attentive, friendly, courteous and service-oriented manner.
• Demonstrate ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
• Ensure changes are communicated timely to impacted departments/operations leaders.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Maintain regular attendance in compliance with Hyatt standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming.
• Book meeting/catering events/in-house event & BEOs.
• Generate and distribute meeting/catering contracts/BEOs.
• Add traces to existing booking for critical dates – Cut off/Deposits/Signed documents, etc.
• Distribute and collect weekly Resumes.
• Create files with required contract documentation.
• Send out VIP Amenity Requests.
• Any other duties as required.

Why work for Hyatt?

·    Free room nights, Discounted and Friends & Family Room Rates

·    Medical, Prescription, Dental, Vision Insurance after 30 days (for Full-time employees)

·    Paid Vacation, sick days, new child leave

·    9 Paid Personal Days

·    Free meal in our employee cafeteria

·    Discounts at various retailers – Apple, AT&T, T-Mobile, Headspace and many more!

·    Tuition Reimbursement

·    Start saving for retirement with our 401k program and company match

·    Employee Stock Purchase Plan

·    Professional development and career advancement opportunities

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge
• Candidates should be extremely detail oriented and organized
• Prefer two years hotel experience or completed Event Management trainee program

Job Tags

Full time, Contract work, Traineeship, Night shift,

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