Job Description

Title: Assistant Technical Service Engineer

Pay Rate: $25-30/hr

Duration: 12 month contract w/ conversion to full-time employee possible

Schedule: Monday-Friday (on-site), 8am-5pm

About Company:

Our client is looking for an Assistant Technical Service Engineer to join their team. They are a leading semiconductor supplier, and manufacturer. They develop solution-based products and services to meet customers’ needs. Over the years, they have grown to become a major supplier for Semiconductor, Defense industries, and its adjacent markets.

Job Summary:

Insight Global is hiring an Assistant Technical Service Engineer for a client within the Semiconductor industry. This work will include but not limited to, installation and commissioning, troubleshooting / field rectification, service technical support and customer service.

Responsibilities:

• Assess and repair electrical or IT communication failures
• Support installation, commissioning activities, and field troubleshooting
• To train customers and new hire engineers the proper installation and field troubleshooting
• Provide service report on assigned task and daily repot for management
• To attend required safety training both internal and external prior to field entry
• Ensure and comply with healthy and safe work procedure. Monitor field service works comply with company/customer site policies & procedures.
• Communicate with customers about work time, fault repairs, and downtime, working to minimize customer wait time and maximize solution efficiency
• Maintain a good working relationship with clients, third-party contractors, and parts vendors
• Support Country manager in product sales .
• All other ad-hoc duties assigned

Qualifications:

• High school diploma or equivalent
• Strong knowledge of electrical troubleshooting and repair
• Use of Microsoft Office applications
• Comfortable working with small objects and have good hand-eye coordination. Strong problem-solving skills and the ability to work well under pressure are also must-haves. You must also be able to follow instructions carefully and adhere to strict safety protocols.
• Comfortable working in cleanrooms and be responsible for a variety of tasks and to have strong attention to detail and be able to work in a fast-paced environment

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