Desktop Support Analyst Job at Cynet Systems, Atlanta, GA

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  • Cynet Systems
  • Atlanta, GA

Job Description

Job Description:
  • Under general supervision of the Fulton County Department of Health, the support analyst assists customers with tier-one issues or forwards to second-tier support for issues beyond their subject matter expertise.
  • Works and communicates with state employees, internal customers, and external customers to provide information and services targeted to meet customer expectations.
Qualifications:
  • ssociate's degree in a related field from an accredited college or university.
  • OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent.

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