Call Center Agent - Remote /Office Job at Mcnnadi Inc, Wichita, KS

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  • Mcnnadi Inc
  • Wichita, KS

Job Description

About Mcnnadi Inc

Mcnnadi Consulting is a management consulting firm dedicated to providing an array of high quality services to businesses, organizations, and government entities by creating initiatives which result in sustainable advantages through identifying and retooling capabilities, and creating efficiencies, while successfully navigating through critical junctures in clients' businesses.We advise management concerning best practices and leading-edge technologies, audit the effectiveness of existing systems, and objectively evaluate and recommend new sustainable solutions.

$26 - $30 per hour 

We are seeking a motivated Call Center Agent to join our dynamic team. The ideal candidate will be responsible for handling inbound and outbound calls in a professional and courteous manner. The Call Center Agent will provide excellent customer service and assist customers with inquiries, issues, and feedback.

Major Responsibilities:

  • Answer incoming calls and respond to customer inquiries
  • Make outbound calls to follow up on customer requests
  • Provide information about products and services
  • Resolve customer complaints and escalate issues as needed
  • Update customer records in the database

Qualifications:

  • High school diploma or equivalent
  • Previous experience in a call center or customer service role preferred
  • Excellent communication skills, both verbal and written 
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks
  • Proficiency in Microsoft Office and CRM software

If you are a team player with a passion for helping others, we want to hear from you! Apply now to join our team as a Call Center Agent.

The pay range for this role is:
26 - 30 USD per hour(Wichita KS)



PI037d9e3520fd-30492-35567077

Job Tags

Hourly pay, Remote job,

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