Call Center Agent - Non-Profit Pledge Drives Job at Prioxtel Virtual Solutions, Philadelphia, PA

am9RcGZTN21wTmNzbWQyc3FNTkRJaGxuY1E9PQ==
  • Prioxtel Virtual Solutions
  • Philadelphia, PA

Job Description

Call Center Agent NonProfit Pledge Drives

What to Expect As An Agent:

Take incoming pledge drive calls for various nonprofit organizations.

No donation solicitation; focus on processing payments via incoming calls.

Provide consistent highquality support to all callers.

Document all calls with detailed resolutions and followup actions.

Availability required for a 24/7 schedule.

Requirements

Capabilities of Top Performing Agents for this Program:

Minimum 6 months formal telephone experience preferably in a call center.

Typing speed of 40 WPM or higher.

Selfdirected and selfmotivated.

Excellent written and verbal communication skills.

Strong listening skills.

Ability to complete certification within 10 days or less.

Equipment Requirements:

PC Requirements: Dualcore 2.8 GHz or better (Intel "i" class or AMD Phenom X2

class or better).

64 GB total Hard Drive or higher.

4 GB of RAM or better.

USB VoIP Headset.

Windows 10 or 11.

Hardwired connection (no wireless) with minimum 10 Mbps download and 3

Mbps upload.

Note: No Chromebooks or Mac systems are compatible with this position at this time.

Computer/Office Requirements Laptop or Desktop Computer Computer Monitor (15\" or higher). Computer Hard Drive with only the following Operating Systems: Windows 10 or Windows 11. Computer Hard Drive with 1 or more GHz dual-core processor and a memory of 8 GB RAM or more. Computer Keyboard and Mouse Hard-Wired Land Line Telephone (plain old telephone line) w/long distance and international long distance service (preferably through your cable provider) (required for a few clients) Hardwired Broadband Internet Service via DSL, Cable or Fiber Optic with an internet connection: minimum download speed of 10 Mbps or higher and a minimum upload speed of 3 Mbps or higher. Internet Software: Chrome Noise canceling headset with microphone (Brands: Logitech, Plantronics or Microsoft) **Some items are not needed at the time of application**

Job Tags

Full time, Long distance,

Similar Jobs

City of New York

Energy Project Manager Job at City of New York

Company Description Job Description The Building Optimization Team is a dedicated team of energy staff within Citywide Services Operations. Citywide Services Operations is part of Department of Parks & Recreation's Citywide Services Division at Randall's Island Garage...

Solutions by Sanford

Registered Nurse Job at Solutions by Sanford

 ...Sanford Benefits. Contracts are 13 weeks with the option to extend or go to another Sanford site! Job Summary The Registered Nurse (RN) is responsible for utilizing the nursing process (assessment, diagnosis, outcomes/planning, implementation and evaluation... 

Sanford Health

RN - Registered Nurse - Med Surg/ICU/ED - Worthington Medical Center - Full Time Job at Sanford Health

 ...Details Salary Ranges: ADN: $36.11 - $52.98 BSN: $36.41 $53.28 Interested in working in departments that...  ...applicants !! Job Summary The Registered Nurse (RN) functions under the supervision/leadership of the nurse manager... 

Sanford Health

RN Clinical Care Leader - Registered Nurse - 26th & Sycamore Children's Clinic - FT Days Job at Sanford Health

 ...Nursing Education Accreditation (NLN CNEA). Minimum of two years clinical experience preferred. Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse... 

JBS

SANITATION WORKERS - NEEDED Job at JBS

DescriptionPosition at Pilgrim'sSanitation Worker SCHEDULE 3RD SHIFTpay rate: $23.45 with attendance bonus and shift differentialKey Responsibilities andAccount abilitiesinclude but are not limited to:Cleaning and sanitizing production areasComplete mandatory...