Job Description

Job Summary:

We are seeking a highly motivated and experienced Branch Manager to oversee the operations of one of our Regional Service Centers. The ideal candidate will have a strong background in operations management, leadership, and customer service, ensuring the successful execution of services while driving business growth and profitability.

About ACACIA:

At Acacia, we pride ourselves on being trusted partners, guided by honesty and integrity in every interaction. Our core service revolves around Total Cost of Ownership (TCO), offering all-inclusive facility service programs that cater to our clients exterior needs. We specialize in serving customers who own or manage multi-site, critical infrastructure, industrial, retail, and commercial real estate portfolios. Safety is our top priority, and we adhere to the highest safety standards required by the world's leading brands and ISN. By self-performing the majority of our work, leveraging advanced technology, and collaborating with a vetted network of service providers, we maintain flexibility and control over our operations. Our dedication to delivering quality service reflects this commitment to excellence, which is why we proudly describe ourselves as a white-glove, first-class service provider.

Key Responsibilities:

• Operations Management: Oversee daily branch operations, ensuring efficient and high-quality service delivery across services including landscaping, snow removal, sweeping and power washing.
• Team Leadership: Recruit, train, and manage a team of field workers, supervisors, and office staff. Provide coaching and performance evaluations to enhance productivity.
• Customer Relations: Maintain strong client relationships, address customer concerns, and ensure high levels of satisfaction with services.
• Financial Oversight: Manage the branch budget, monitor expenses, and identify opportunities for cost savings and revenue growth.
• Sales & Business Development: Identify new business opportunities, prepare proposals, and secure contracts to expand the branch's client base.
• Safety & Compliance: Ensure adherence to safety protocols, company policies, and industry regulations. Conduct regular training and site inspections to promote a safe work environment.
• Equipment & Inventory Management: Maintain and manage fleet vehicles, tools, and supplies to ensure operational efficiency.
• Scheduling & Logistics: Plan and coordinate work schedules, route optimization, and resource allocation to meet client needs and weather conditions effectively.

Qualifications & Skills:

• Proven experience in a managerial role, preferably within landscaping, snow removal, parking lot sweeping, power washing or related industries.
• Strong leadership and team management skills.
• Excellent customer service and relationship management abilities.
• Proficiency in budgeting, financial planning, and cost control.
• Ability to develop and implement business strategies for growth.
• Knowledge of industry-specific equipment, tools, and safety regulations.
• Strong problem-solving and decision-making skills.
• Ability to work in a fast-paced, seasonal environment with changing demands.
• Proficiency in Microsoft Office and business management software.
• Valid driver’s license (CDL preferred but not required).

Education & Experience:

• Bachelor’s degree in Business Management, Landscaping, Horticulture, or a related field preferred, but not required.
• Minimum of 5 years of experience in a management role, preferably in the landscaping, snow removal, or construction industry.
• Minimum of 5 years of experience self-performing large-scale commercial snow removal.

Benefits:

• Competitive salary based on experience.
• Performance-based bonuses and incentives.
• Commission paid on new sales
• Health, dental, and vision insurance.
• Company vehicle and fuel card.
• Paid time off and holidays.
• Professional development and growth opportunities.

How to Apply:

• Interested candidates should submit their resumes to jobs@trustacacia.com. Join our team and help us deliver white glove exterior services while leading a dedicated and hardworking team!

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