Job Description

The National Association of Government Employees, SEIU, Federal Division, seeks to fill an  Administrative Assistant  vacancy in Alexandria, Virginia. The Administrative Assistant reports to the Federal Director and performs the full range of administrative duties.

The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.  This position requires an individual who is resourceful and highly accountable. Strong candidates for this position should possess at least three years of progressively responsible experience, the ability to organize and prioritize work, and the ability to handle a fluctuating workload.

Duties and Responsibilities:

• Process incoming member-related inquiries and route requests to the appropriate staff and follow up as appropriate.
• Answer routine questions, elicit information, and explain the procedures and policies of the organization.
• Interpret contract provisions and provide advice and information to callers where appropriate.
• Maintain local unit contact information and update the database as appropriate.
• Assist in the coordination of special events and projects such as training, organizing drives, and local elections.
• Act as liaison between the Federal/Municipal Division, local leadership, and members.
• Perform routine administrative tasks that support the office operation, such as answering phone calls and emails, scheduling meetings, and ordering supplies.
• Compose and type letters of an advanced nature on their initiative or for assigned staff.
• Create and maintain correspondence files, grievance files, and general records for assigned staff and general office files.
• Perform other related duties as assigned by the Federal Director

Qualification and Educational Requirements:

• A college degree and three years of related experience are preferred. Significant and specialized experience may be substituted for educational requirements.
• Demonstrated knowledge of and familiarity with the labor movement.
• Must demonstrate proficient use of office software, including the ability to perform the following tasks:
• Windows Explorer - Perform advanced searches, create new folders, and move and restore files.
• Microsoft Word - Create mail merges, perform sorts in columns and tables, and create keyboard shortcuts, auto text shortcuts, and tables of content. Insert, crop, and edit graphics, including changing colors, removing elements, and sending them to the background.
• PowerPoint - Create animated presentations with speaker’s notes using manual or auto timing.
• Excel - Ability to create a spreadsheet with calculated fields. Must be able to format, split/merge cells, extend a series, and extend calculated fields such as a totals row. Must be able to export worksheets into Word or Access programs.
• Outlook - Be able to set up appointments and reminder notices, receive, forward, and send emails.
• Internet Explorer - Be able to perform a search.

Minimum Qualifications:

• Proven experience working independently with minimal supervision and as part of a team to complete assignments.
• A high degree of consistency and accuracy. Works independently and anticipates the needs of staff.
• Professional, courteous, and tactful with excellent communication and interpersonal skills.
• Ability to work with people from diverse backgrounds and cultures.
• Proven organizational skills and attention to detail with the ability to be flexible and adapt to rapid changes.
• Experience with Zoom, Teams, and other virtual conference technology webinars.
• May be required to drive. A valid driver’s license is required.

Physical Demands:

It requires the physical ability to operate a computer, sit or stand for extended periods of time, or move throughout the office. The ability to lift files and material up to 25 lbs.

Interested Applicants:

Interested applicants should send a letter of interest (with salary requirements) and résumé to NAGE Federal Division at  federaldivision@nage.org (Applications will be reviewed on a rolling basis until the position is filled. Interested applicants are encouraged to apply as soon as possible.

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