Job Description

Job Description

The Accounts Receivable Manager is responsible for the development of strategies in establishing a continuous improvement work environment and daily operational control for accounts receivable functions managed. Enforce organizational policies and procedures to ensure quality, high staff productivity, appropriate cost controls and effective operations. Ensures the day to day accounts receivable operation for the Aramark Direct Sales (ADS) business unit is managed at high efficiency levels and the growing team of collection experts is motivated to meet and exceed their goals. Accurate collections and projections, implementing best practice, and meeting all financial goals and objectives is a requirement for this role. In addition to overseeing the collections team for the ADS business unit, this individual will oversee a group of Accounts Receivable Specialists (ARS) that perform administrative accounts receivable functions supporting the operations, for the Refreshments line of business.

Job Responsibilities

• Responsible for overall collections financial performance (cash flow, DSO, bad debt, etc.) for ARS
• Develops and implements strategic initiatives to increase cash flow and reduce DSO
• Reviews team metrics to analyze trends and drives discovery projects to ensure established methods and practices are followed; implements remediation plans as needed
• Acts as Business Process Owner (BPO) for ARS receivables functions, principles and practices to support ROI, productivity, and compliance
• Oversight of day-to-day process of the collections function.
• Monitor daily workload to ensure all items are worked and resolved in an accurate, timely fashion.
• Create detailed workflow documentation of the processes and procedures.
• Assist in creation of meaningful reporting for senior level management.
• Ensure timely notification to appropriate management and departments of potential write-offs.
• Provide direction, planning, leadership, supervision and overall management of the areas of responsibility.

Job Responsibilities

• Maintain and create quality measures, departmental standards and service level agreements.
• Conduct assessment of job functions and purpose to ensure staff properly matched with their position.
• Develop, implement & promote staff education opportunities that offer professional development and skill enhancement.
• Responsible for maintaining department level SLAs.
• Liaise with Corporate counsel and outside attorneys, trade organizations as needed
• Maintains continuous communication with all departments to assure priorities and shortfalls are addressed in a timely manner
• Continually evaluates processes and procedures; coordinate change as needed.
• Responsible for staffing and training of assigned functional area.
• Evaluate associate performance and recommend annual merit compensation.
• Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
• Ability to work independently as well as be part of a team.

Qualifications

• Collections training development and delivery experience.
• Experience with large transactional sets.
• High level of organizational skills.
• Strong communication skills.
• Excellent written and verbal communication.
• Strong attention to detail.
• Analytical and problem solving skills.
• Excellent interpersonal skills working with internal and external customers.
• Ability to deal with customers in a friendly, courteous, timely and thorough manner.
• Proficient in Microsoft Office Suite (Word and Excel).
• Proficient in use of Oracle (preferred).
• The ability to prioritize workload and meet tight deadlines.

Education

• A Bachelor’s Degree in Accounting, Finance, or Business Management preferred
• A MBA or CPA certification is a plus
• Combination of work experience and education is accepted
• 6+ years in leadership/EE Management.
• 10+ years experience in Accounting or Finance.
• Experience managing collections process and collections workforce.
• Experience with functional commercial collections.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on  Facebook ,  Instagram and  Twitter .

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